Links and Publications


This is a new source for me (March, 2016).  I’m just checking it out, but it looks like it might be very helpful. It’s co-founder, Jeanne Segal, has written extensively on emotional intelligence.  She and her husband, Robert, seek to help us understand conflict and how we react and respond to the emotional, mental, physical and spiritual tensions and opportunities of conflict.  I’d be interested in your feed back if you take a look.


Here is what it says about “Conflict 101”:


Conflict 101*

  • A conflict is more than just a disagreement. It is a situation in which one or both parties perceive a threat (whether or not the threat is real).
  • Conflicts continue to fester when ignored. Because conflicts involve perceived threats to our well-being and survival, they stay with us until we face and resolve them.
  • We respond to conflicts based on our perceptions of the situation, not necessarily to an objective review of the facts. Our perceptions are influenced by our life experiences, culture, values, and beliefs.
  • Conflicts trigger strong emotions. If you aren’t comfortable with your emotions or able to manage them in times of stress, you won’t be able to resolve conflict successfully.
  • Conflicts are an opportunity for growth. When you’re able to resolve conflict in a relationship, it builds trust. You can feel secure knowing your relationship can survive challenges and disagreements.


A fine resource.  Useful in learning about all forms of dispute resolution.  This site lists reputable, skilled, and experienced mediators in all states and jurisdictions.  It has a library with countless articles and links that will help find conflict information and service providers.




A global conflict resolution resource.  Services by some of the world’s best mediators and arbitrators.  Links to valuable alternative dispute resolution articles, procedures, documents, and other information.  See, for example, for articles from thoughtful websites and publications on insurance issues, employment cases, insurance and commercial cases, how to prepare, how to deal with impasse and emotions, how to bargain to get what you want, and many, many others.


Washington State Dispute Resolution Centers


Background information found on the Washington State Courts website giving information about Washington’s low cost mediation and conflict resolution option: Community mediation centers, with a list of all these non-profit organizations and how to connect with them.


The Washington Mediation Association


A great source for locating a mediator in Washington State and for an extensive treatment of the mediation process.





Not Legal Advice - Content for Reference Purposes Only